Choosing the right carpet and upholstery cleaning company in Portland OR and Vancouver WA can be frustrating.
How do I decide which company to hire?
To start, you want to make sure you choose a company that is committed to excellence. You should never pick a carpet cleaning company based on price. When you try to save money and expect quality, you’ll
quickly find out that they don’t go together. You may save money in the short term but ultimately you will lose on quality and this will inevitably cost more money in the end. Plus, you’re likely to be disappointed after the job is done. This is not the case with us. We at Checkmate Carpet & Upholstery Cleaning are dedicated to our customers and superior results. We believe in our product so much we have a 200% money back guarantee. If you are not completely satisfied with our finished product, then we will rush back to re-service you no questions asked with a smile on our face. This is our dedication to quality carpet and upholstery cleaning and we ALWAYS put the customer first. After your re-service if you are STILL not satisfied we will give you a full refund and you can hire any company of your choice in Portland OR or Vancouver WA to re-service the job and Checkmate Carpet and Upholstery Cleaning will pay for it.
Checkmate’s Ten Rules of Customer Service
1. Our customers are the most important people in our business.
2. Our customers are not dependent on us – we are dependent on them.
3. Our customers are not interruptions of our work – they are the purpose of it.
4. Our customers are doing us favors when they call - we are not doing them favors by serving them.
5. Our customers are part of our business – not outsiders.
6. Our customers are not cold statistics – they humans with feelings and emotions like our own.
7. Our customers are not someone with whom to match wits.
8. Our customers are people who bring us their wants and it is our job to fill those wants.
9. Our customers are deserving of the most courteous and attentive treatment we can give them.
10. Our customers are the lifeblood of our business.
Now what do I do?
When looking to hire a professional carpet and upholstery cleaning firm you may ask yourself the following questions: How do you know if you can trust them? Do they have an unmatched training program? How do you know if they are going to have an excellent work ethic? Are they experts in their carpet and upholstery cleaning profession? Are their testimonials real? Do they have honest employees? Are their employees required to have a back ground check and drug testing? What kind of guarantee do they provide? How are their phone skills and follow up? Do they call if their running behind schedule? If you think about how important it is to find the right company for you and your family, then you should be getting answers to these important questions. When you choose Checkmate Carpet & Upholstery Cleaning in Portland OR you have made an intelligent decision based on simple reasons. We know the customer is the boss and does the hiring and the firing. Therefore we make sure the answers to all these questions are YES.
Did you know?
All the experts, including the IICRC and Checkmate Carpet & Upholstery Cleaning, are dedicated to leaving each customer with the healthiest environment possible. 
For example, we spend 40% of our life in bed – if you don’t clean your mattress every 6-12 months, within 1 year you will collect over 10 pounds of dust mites in your mattress. In layman’s terms, this means you are a smorgasbord and food source for dust mites which can have negative effects on your immune system. If you are sick or don’t feel as healthy as you once did, we highly recommend that you have us hot water extract your mattress at 230 degrees. Water boils at 212 degrees so you can see that our hot water extraction process is sanitizing and removes toxic pollutants. Having your mattress cleaned may result in the best sleep ever.
What makes Checkmate different?
Some companies in Portland OR are focused on the weekend and how fast they can finish the job. This attitude will lead to low quality results and a lose-lose for the customer. Checkmate Carpet & Upholstery Cleaning in Portland OR and Vancouver WA takes the necessary steps to remove the pollutants based on the level of soiling; whether it’s light , medium or 
heavily soiled carpet fibers. We are not carpet cleaners. We are home environment technicians highly trained to create a healthy home. The experts at the Carpet Rug Institute (CRI), the Environmental Protection Agency (EPA) and the Institute of Inspection Cleaning and Restoration Certification (IICRC) recommend that the home owner remove toxic pollutants from their home every six to twelve months. Comparing Checkmate Carpet & Upholstery Cleaning to the competition is comparing apples to oranges; because of our dedication to the finished project and our customer satisfaction. For example, we are the only company that has four levels of pet damage treatments to help you remedy every unique situation. Many carpet cleaning companies will just clean and spray leaving the customer with negative results. Checkmate Carpet & Upholstery Cleaning is more than just your typical clean and spray company. We do a full CSI type inspection. We start with a moisture detector and an FBI UV light. Then we pull the carpet back to expose the toxic pollutants. We don’t leave it to guesswork – we bring the most advanced technology to each situation, then we recommend the most effective way to eliminate stains and odor. We have over 15 years of experience dealing with pet damage; whereas with many companies it’s their first job. When it comes to pet damage, Checkmate Carpet & Upholstery Cleaning located in Portland OR and Vancouver WA are the only solution.
Why should I hire Checkmate?
We are more than carpet cleaners. Our passion and dedication to positive results stems from our belief that most home environments are far more toxic then the outdoor environment. 
When you hire Checkmate Carpet & Upholstery Cleaning, you are not hiring a carpet cleaner; we are a full service home environment technician. What that means to you is, we are more interested in making sure that your carpets, upholstery, mattresses, automobiles, and any fabric or textile is free from toxic pollutants. This helps create the healthiest air environment with cleanliness you can FEEL, SMELL and TOUCH. There is no better feeling than having everything in your home clean. Unfortunately, most of us will spend money on our vacations, clothes, shoes, cars, jewelry, electronics, eating out, etc., before investing in our home and health. Your carpet is one of your largest investments in your real estate and all the experts agree, including Checkmate Carpet & Upholstery Cleaning, that removing these pollutants like human skin (which we shed at a rate of 600,000 cells per hour) which can not be removed by vacuuming alone, animal dander, dust mites, bacteria, and outdoor toxins that are moved through our heating and air conditioning system can cause irreversible health conditions. If you suffer from asthma, migraines, fatigue, achy joints, or sleep deprivation, this could be caused by an unhealthy home environment. When choosing a professional carpet and upholstery cleaning company in Portland Oregon or Vancouver Washington the answer is crystal clear, Checkmate Carpet & Upholstery Cleaning.
Call today for your red carpet treatment!
Portland OR: (503) 317-6413 | Vancouver WA: (360) 910-3100
After hours or when you’re in a hurry, use this form to contact us and we will call you at your earliest convenience.
